Privacy Policy

Melodynk.com (“Melodynk”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website or purchase our digital art.

We sell downloadable digital art files. All artworks are created by us. Our inspiration often comes from music we listen to, poetry we read and biblical scriptures.

1. Who we are and how to contact us

Melodynk.com is operated from:

Melodynk
169 Madison Ave STE 15155
New York, NY 10016
United States

You can contact us through the contact page.

For the purposes of data protection laws, including GDPR in the EU and UK, Melodynk is the “data controller” of the personal data we collect through this website.

2. Data we collect

We collect information in three main ways.

2.1 Information you give us

When you use our website, you may give us:

  • Name
  • Email address
  • Billing address, country and other billing details
  • Order information and products purchased
  • Optional account details, if you create an account
  • Messages you send us, such as support requests, feedback and reviews

Payment card details are handled by Stripe, our payment service provider. Your full card number and security code are sent directly to Stripe. We do not store your full card details on our own servers.

2.2 Information collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Language settings
  • Pages viewed, links clicked and time spent on pages
  • Referring website or link

2.3 Cookies and similar technologies

We use cookies and similar technologies to:

  • keep you logged in
  • remember your preferences
  • understand how our website is used
  • improve performance and security

You can control cookies in your browser settings. If you block some cookies, parts of the site may not work correctly. See section 7 for more details.

We do not intentionally collect sensitive personal data such as health data, political opinions or religious beliefs through this website.

3. How we use your data and legal bases

If you are in the EU, EEA, UK or another region with similar laws, we must have a legal basis for processing your data. Below are our purposes and typical legal bases.

To process orders and provide our services

  • Create and manage your account
  • Process payments through Stripe and deliver digital downloads
  • Send order confirmations, receipts and transaction emails

Legal basis: performance of a contract

To communicate with you

  • Respond to your questions and support requests
  • Send important service messages, such as changes to terms or technical issues

Legal basis: performance of a contract or legitimate interests

To improve our website and products

  • Analyze how users interact with the site
  • Fix bugs and improve design, performance and security

Legal basis: legitimate interests

To send marketing communications

  • Send you newsletters, promotions or updates about Melodynk, if you choose to receive them

Legal basis: your consent

You can withdraw consent at any time by clicking “unsubscribe” in our emails or by contacting us.

For legal, security and compliance purposes

  • Prevent fraud, abuse and unauthorized use of our services and digital art
  • Enforce our Terms of Service and protect our intellectual property
  • Comply with legal obligations and respond to lawful requests from authorities

Legal basis: legal obligation or legitimate interests

We do not use your personal data for automated decision making that produces legal or similarly significant effects on you.

4. How we share your data

We do not sell or rent your personal data.

We may share your data with:

Service providers (processors)

We use trusted third parties to help us operate our business, including Stripe (payment processing), email service providers, cloud hosting and storage services, and analytics and security tools. These providers can only process your data under our instructions and must protect it according to the law and our contracts with them.

Professional advisers

Lawyers, accountants and auditors, when reasonably necessary for business, legal or compliance reasons.

Authorities and legal requests

Public authorities, regulators or law enforcement where we are legally required to do so or where it is necessary to protect our rights, customers or others.

Business transfers

If we are involved in a merger, acquisition, sale of assets, restructuring or similar transaction, your data may be transferred as part of that process, subject to this Policy and applicable law.

Stripe has its own privacy and security practices. Stripe will process your personal data as an independent data controller for some activities, such as fraud prevention and regulatory compliance, according to its own privacy policy.

5. International data transfers

We are based in the United States. Your personal data may be stored and processed in the US or in other countries where we or our service providers, including Stripe, operate.

If you are in the European Economic Area, the UK or another region that restricts transfers of personal data, we will ensure that appropriate safeguards are in place, for example using standard contractual clauses approved by the European Commission or UK authorities, or using other lawful safeguards allowed by your local law.

You can contact us for more information about the specific safeguards used for international transfers.

6. Data retention

We keep your personal data only for as long as necessary for the purposes described in this Policy, including:

  • for the duration of your relationship with us
  • as long as we need it to provide you with services and support
  • for as long as required by law, tax and accounting rules
  • for a reasonable period to resolve disputes or defend legal claims

When we no longer need your data and are not required to keep it, we will delete it or anonymize it so it can no longer be linked to you.

7. Cookies and tracking technologies

Cookies are small text files stored on your device. We use:

  • Strictly necessary cookies — needed for the site to function, for example to keep you logged in or to process your cart.
  • Functional and preference cookies — help remember choices such as language or settings, to improve your experience.
  • Analytics cookies — help us understand how visitors use our site, which pages are popular and where we can improve.

Depending on your location, we may ask for your consent before setting non-essential cookies. You can also control cookies in your browser settings. If you block certain cookies, some features may not work properly.

8. Your rights

8.1 Rights for EU, EEA and UK residents

If you are in the EU, EEA or UK, you may have the right to:

  • Access — Request a copy of the personal data we hold about you.
  • Rectification — Ask us to correct inaccurate or incomplete data.
  • Erasure — Ask us to delete your data in certain situations.
  • Restriction — Ask us to limit how we use your data in certain circumstances.
  • Portability — Receive your data in a structured, commonly used, machine-readable format.
  • Objection — Object to certain types of processing, including direct marketing.
  • Withdraw consent — Where we rely on your consent, you can withdraw it at any time.
  • Complaint — Lodge a complaint with your local data protection authority.

8.2 Rights for California residents and similar US laws

If you are in California or another US state with similar laws, you may have the right to:

  • Know — Request information about the categories of personal information we collect, use and share.
  • Access — Request a copy of specific pieces of personal information we hold about you.
  • Deletion — Request deletion of your personal information, subject to certain exceptions.
  • No discrimination — Not be discriminated against for exercising your privacy rights.

At this time, we do not “sell” personal information as that term is commonly defined in these laws.

8.3 How to exercise your rights

To exercise any of these rights, contact us and clearly state which right you want to exercise, and provide enough information for us to verify your identity and locate your data. We will respond within the time limits set by applicable law.

9. Children’s privacy

Melodynk.com is not directed to children under 18, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so we can remove it.

10. Security

We use reasonable technical and organizational measures to protect your personal data, including using HTTPS encryption, limiting access to personal data to staff and service providers who need it, and using reputable providers for hosting and payment processing. However, no method of transmission or storage is completely secure.

11. Third-party websites and services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. When you follow a link to another website, their own privacy policy will apply.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective date” at the top of this page. If the changes are material, we may also notify you by email or through a notice on the website.

13. Contact

If you have any questions about this Privacy Policy, your personal data or your rights, you can contact us.